Below is a list of questions that are frequently asked about our services. Don’t see your question? Contact us.
Have questions for Create Compounding, contact us today

The best way to get a prescription to us is to have your doctor fax the prescription directly to us. We cannot accept photos of prescriptions sent by email or any other method. You could alternatively drop off your prescription or mail it to one of our locations in Calgary, Mississauga or Vancouver.

We strive to be cost effective and maintain the lowest prices in the industry to ensure more Canadians have access to compounded products. If you find a price that is higher on an identical product, please let us know so that we can match or beat our competitors.

We offer direct billing in Alberta only. We do not offer direct billing in Ontario or British Columbia.

We have a partnership with Purolator that allows us to ship our products overnight to most destinations in Canada.

We do. We ship them in an insulated package with ice packs or dry ice and they are guaranteed to keep refrigerated conditions for 28 hours. We will only ship refrigerated products via Purolator. We do not ship refrigerated items on Fridays to avoid them sitting over the weekend.

We have over 7,000 different formulations that we make for humans and animals. We have over 1,000 ingredients and that list is growing as we continue to meet the custom requests of our clients. Our dosage forms include liquids, treats, tablets, gels, creams, capsules, injections, eye drops, eye ointments, transdermal gels, pastes and more.